MaintainA

Privacy Policy

MaintainA · Last updated: June 2026

1. Data Controller

Andrew Blewett
101 High Trees Close, Redditch, Worcestershire, B98 7XL, United Kingdom
Email: andyblewett991@gmail.com

Governed by the UK GDPR and the Data Protection Act 2018 (DPA 2018).

2. Important — Third-Party Data (Your Clients)

MaintainA is a business management tool. When you add client contact information, project details, or invoices to the platform, you become a Data Controller for that third-party data under UK GDPR. You are responsible for ensuring you have a lawful basis to store your clients' personal data in MaintainA and for informing them accordingly. MaintainA acts as your Data Processor for that data.

3. Personal Data We Collect About You

CategoryExamplesPurposeLawful Basis
Account dataName, email address, hashed passwordAccount creation and authenticationContract (Art. 6(1)(b))
Business data you enterClient names/contacts, project details, time logs, service rates, quotes, invoicesProviding the platform functionalityContract (Art. 6(1)(b))
Usage dataSession duration, features usedPlatform improvementLegitimate interests (Art. 6(1)(f))
Technical dataDevice type, OS version, crash logsStability and supportLegitimate interests (Art. 6(1)(f))

4. Data Retention

Data typeRetention period
Account and business dataUntil account deletion; deleted within 30 days of request
Invoices and quotes (your data)Retained for as long as your account is active; you may export before deletion
Usage dataAnonymised after 90 days
Support correspondence3 years from last contact

Note: If you are subject to statutory record-keeping obligations (e.g., HMRC self-assessment), you are responsible for retaining your own copies of invoices and financial records before deleting your account.

5. Third-Party Services

ProcessorPurposeLocationSafeguard
SupabaseAccount and business data storageEuropean UnionEU-hosted; DPA in place
Resend / Email providerInvoice and quote email delivery (if enabled)USA/EUStandard Contractual Clauses
Apple / GoogleApp distributionUSAApple/Google's own privacy policies

We do not sell data or use advertising networks.

6. Your Rights Under UK GDPR

  • Right of access – request a copy of all personal data we hold
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – delete your account and all data
  • Right to restriction of processing – limit how your data is used
  • Right to data portability – export your data before account deletion
  • Right to object – object to processing based on legitimate interests
  • Rights related to automated decision-making – we do not make automated decisions with significant effects

Email andyblewett991@gmail.com. Response within one calendar month.

7. Right to Lodge a Complaint

Information Commissioner's Office (ICO)
ico.org.uk · 0303 123 1113

8. Data Security

  • All data in transit encrypted with TLS 1.2+
  • Passwords hashed using bcrypt
  • Supabase row-level security restricts access to account owners
  • PDF generation occurs server-side and files are not retained after delivery

9. Changes to This Policy

Material changes communicated via email or in-app notification at least 14 days before taking effect.